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Following privatization in the 1990s, Argentina's telecommunications system was carved in two: Telecom were the exclusive operators in the north of the country, Telefónica ran the south, and the two co-existed in Buenos Aires. As a consequence of these monopolies, Argentina suffered some of the world's most outrageous phone charges, especially for non-local domestic calls (over $1 a minute even for calls within the same province). Deregulation of the market in 2000 has seen the situation change, with the arrival of competition from foreign companies such as American Bell looking set to bring rates plummeting down.

One benefit of privatization is that it provided much-needed investment to improve the quality and extent of service, which is now generally good, although certain isolated rural areas still await their first phone line. Where there are no phones, the local radio station is your best bet for getting messages through in a hurry. Virtually all phones have international access, and it is rare that you have a problem getting through.

By far the most common way to make calls and send faxes is from public call centres ( centros de llamadas ), known as locutorios (Telefónica) or telecentros (Telecom). You'll be assigned a cabin, and most have meters with which you can monitor your expenditure. Make as many calls as you want and then pay at the counter. Check all rates first before committing yourself to a chat, and ask for details of special international and domestic rates: there is usually a period of an hour or so in the day when calls are substantially discounted to prices well below normal off-peak rates (these sometimes differ to the discounted time on private lines). Off-peak rates generally start about 10pm for international calls and last till about 7am the next morning, and rates are usually fifteen to twenty percent less than peak rates ($1.50 per minute to Europe as opposed to $1.80, slightly less for the US). When dialling locally, do not dial the area code, as there are areas where this confuses the computer and you can find yourself charged at provincial, not local, rates. Faxes are charged per sheet (normally $5 or $6 to Europe). Phone boxes on the street take coins or phonecards , which you can buy at kiosks or street vendors, but be aware that you usually pay more than the unit value of the card, and this surcharge varies, so shop around. In some of the more out-of-the-way places, public telephones take coins only ($0.10 coins upwards). The minimum local call charge is $0.25. For emergencies, some people carry an international calling card , billed to your credit card or home telephone account. However, rates for these cards are usually higher than direct-dial calls from the normal network.

Mobile or cell phones (celulares) are becoming increasingly popular, and call rates do not tend to differ much from land lines - but check first. One peculiarity to note about calling mobile numbers in Argentina is that you always need to use the area code in addition to the mobile number - and often you cannot contact an Argentine cell phone from outside of the country. Note also that rates for reverse-charge calls can be frighteningly high.


 

 
 

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